Refund policy
At Crust & Clover, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help!
30-Day Money-Back Guarantee
We offer a hassle-free 30-day money-back guarantee, starting from the date of purchase. If you wish to return your item for a refund, please review the following guidelines:
Return Eligibility
To qualify for a return:
1. The item must be in its original condition, unused, and with all original packaging and tags
2. Proof of purchase (e.g., order confirmation or receipt) must be provided
3. Return requests must be initiated within 30 days of the purchase date
Return Shipping
Customers are responsible for return shipping costs. We recommend using a tracked shipping method to ensure your return is safely delivered.
How to Initiate a Return
To begin the return process:
1. Email us at support@crustandclover.com with your order number, the reason for return, and any relevant details
2. Our support team will respond with return instructions and the return address
Refund Process
1. Once we receive and inspect your return, we’ll notify you of the approval or rejection
2. Approved refunds will be issued to your original payment method within 7–10 business days
3. Shipping fees are non-refundable
Exceptions
1. Items not in their original condition or damaged due to misuse may not qualify
2. Personalized or final sale items may be non-returnable (this will be noted at the time of purchase)
For any questions or concerns, please reach out to us at support@crustandclover.com.
Thank you for shopping with Crust & Clover!